Tuesday, April 15, 2014

Remembering A Friend

Yesterday was a busy day, but also a day for reflection.  I received word yesterday of the unrelated deaths of two individuals: a high school classmate, and a recruiter I met over 15 years ago.  Without diminishing the memory of my classmate, who many friends have been remembering online and in person in recent days, I feel the need to reflect on the passing of Rick, the recruiter, who passed away over a year ago.

I met Rick in the late 80's, when I was working as the HR manager and technical recruiter for the IT group of a large healthcare company.  At the time that I accepted the position, we had 114 open IT jobs, were lagging well behind the market with respect to pay, and had no applicant tracking system other than manually logging all resumes that came in.  (They came in by mail, and there were LOTS of them.)

I had done some recruiting previously for healthcare and support roles, but never for IT.  It was a baptism by fire. Thankfully, I worked with a number of very understanding and helpful managers who helped me get up to speed quickly.

Still, I was working 70 to 80 hours a week, and could hardly sleep at night because I was so stressed.

I don't remember how I met Rick, or how many positions he may have helped fill.  What I remember is that he was helpful.  He didn't demand that I call back, but generally he was one of the people I wanted to call back.

Rick worked for a very small staffing company that wasn't known for IT staffing, so any business he got was business he earned by going out and introducing himself to people.  But he wasn't pushy, and he wasn't the insincere, constantly smiling type of sales person that to this day make me uncomfortable.  There were a lot of larger companies with better name recognition and well-connected sales teams competing against him.  Even though it wasn't a level playing field, he was persistent and he was successful.

While I only knew him professionally, it was clear to me that the man he was when he was talking to me about recruiting was the same person that he was at home, or with friends, or in any other situation.  He was genuine, unassuming, and polite, but also bright, talented, and helpful.

I have commented to others that he became one of a handful of people who demonstrated to me the type of recruiter I wanted to be.

It has been at least a dozen years since I have spoken with Rick or exchanged emails.  He moved away from Louisville, started an unrelated business, and we got on with our lives and lost touch.  Still, he made enough of an impression on me all those years ago, that I'm writing about him now.

It really wasn't just that Rick was the type of recruiter I wanted to be.  He was.  I'd go so far as to say that Rick was one of many people in my life who have helped shape my thinking of the type of person I want to be.

I hope that at some point in my life, I can be that kind of person to someone else.  Someone who makes a positive impact that helps to shape them long after I'm gone.  I hope to that when I'm gone, that I will be remembered for far more important things than the positions I filled, the articles I wrote, or anything related to social media.

I hope too that anyone reading this will reflect on the example Rick set for me, and ask themselves whether they are setting that example for someone else.

Friday, January 10, 2014

Harsh Career Tips: Confidence is Key, Availability is Not a Skill

Here's the beginning of an article by Richard Moran, and a link to the original article:

Encouragement is one of the main ingredients of career planning and the job hunt. I believe in the “You Can Do It!” attitude when it comes to finding that first job or a new one. If you don’t believe in yourself and how special you are, no one else will. You must believe you can add value to the organization, you must be confident, and you must convey that attitude in all career related situations. Never forget that. Ever.
But hope is not a strategy and believing in yourself only goes so far. If things aren’t going so well with your plan remember that time is not on your side. It may be time for a Plan B and to make that happen a dose of harsh reality may be what you need to put you back on the right track.

Monday, May 7, 2012

CISO Series: Michael Peters

InfoSec Institute CISO Series: Michael Peters

Michael Peters has been an independent information security consultant, executive, researcher and author, with more than 25 years of information technology and business leadership experience. His executive positions include Chief Information Security Officer CISO at CrossView Inc. (current), as well as previous positions of CSO at Fifth Third Processing Solutions and Chief Information Security Officer CISO at Colonial Bank.

Complete article here: http://resources.infosecinstitute.com/ciso-interview-michael-peters/

In the article, Michael mentions the value of becoming CISSP certified.  Links to training information can be found here: http://resources.infosecinstitute.com/7-day-cissp-course/  and here: http://www.infosecinstitute.com/certifications/cissp-certification.html .

Saturday, December 24, 2011

Resolutions for 2012

Well, we’re rounding the corner and rapidly approaching the time for people to start making resolutions about weight they are going to lose this year, money we are going to save, books we will read, odd jobs we will do that we have been putting off, and so on.
I have a cousin who resolved several years ago to get in shape, so he went on the Hacker’s Diet, lost quite a bit of weight, and posts regularly on his Facebook page now about marathons that he has run in.  … I share his story to say that  real substantive lifestyle change IS possible, but for many, the “I’m going to lay off everything with corn syrup in it and get in shape” resolution, however genuinely intended, seems to fizzle out when the first big winter storm hits.
I’d like to suggest some additional resolutions for consideration that don’t necessarily require a complete change in activity and eating patterns, but can be equally meaningful.

Forgive Someone:  A lot of us are carrying around grudges for real or perceived things that others have done to us, or injustices we have experienced and the anger we won’t let go of is hurting us as much as the original event that caused it.  As a recruiter, I see this every day in people’s posts on Facebook, Twitter, and hear it in their daily conversations.
The objects of our anger vary considerably:  The spouse who isn’t attentive enough or who nitpicks at our faults.  The president and/or Congress. (Popular targets these days.)  The company that called you about an opening and then never got back to you.  Your boss.  The company that laid you off.  Your parents.  Your in-laws.  Siblings.  The Chinese.  The neighbor whose dog poops in your yard. Mac owners. People who like their jobs.  Liberals. Conservatives.  The Syfi channel for … well for everything since 2009. HP, for killing WebOS.  That girl you asked out in the 11th grade.  The creator of the term metrosexual.  Bankers. Lawyers. Recruiters … You get the idea.
Here’s the thing about being mad at those people or institutions.  Often, they don’t even know or care that you are mad.  Your anger is eating you up and not doing a thing to them.  (Personal relationships excluded, in which case, you are likely hurting yourself, the other person, your relationship with that person, and probably others that you aren’t even considering.)
I wouldn’t want to hurt the specific people involved, but I could point out instances in which individuals are so consumed by their hurt and anger about how unjust the world is in general, how badly they have been treated, or how evil someone or some group is that it has cost them friendships, relationships with family members, and in some rare extreme cases, any hope of ever getting a decent job.
Forgiveness does not mean that you are minimizing the pain that you felt, or  condoning the particular action that hurt you.  It simply means that you are no longer going to hold it against them.  That in the case of personal relationships, that you value the relationship with that person more than you value staying angry.  In the case of people or groups unrelated to you, it means you have figured out that it is stupid to let the pain you have experienced continue to dominate your life, and you are going to put it behind you and move on.
If you’re serious about it, it can be liberating.

Ask Someone’s Forgiveness:  This may well be one of the hardest things in the world to do for some of us.  We would rather have double root canals than to admit that we were wrong.
In this time of economic stress, political polarization, and global unrest, most of us have been guilty of doing or saying something that hurt someone else.  … Or of not doing or saying something we should have.  ... Maybe it isn’t something recent.  Maybe it is something from years past, and you know the other person involved is still carrying around hurt or anger that they can’t shake.
Even if you feel you didn’t do anything wrong, asking forgiveness can be the right thing to do.  Without making excuses, tell the person you are sorry that you hurt them.  Husbands and fathers, we especially need to work hard to incorporate “I’m sorry” into our vocabulary in a meaningful way.  (It’s no fair to say “I’m sorry” and then turn right back around and do it again.) Wives, sometimes society lets you get away with dishing out some pretty unkind behavior because husbands don’t break into tears when their feelings are hurt, but your words and actions can be just as impactful … and of course as the person who’s often the primary caregiver, just as impactful on your children.
Certainly the dynamics are different at work, but the value of stepping up and accepting responsibility for your actions is just as great.  Managers, how hard would it be to go to your subordinate and say, “I’m sorry I didn’t stand up for you when the VP was reaming you out, and I’m going to go talk to him about it?”  Probably pretty hard, but think of what it would mean to the employee.  Employees, what would it mean to your manager if you went to him/her and said, “I know my attitude has been terrible for the past several months.  I’m sorry, and I’m going to try to turn it around.”
This stuff definitely isn’t easy.  On the other hand, when you go to someone and ask forgiveness, you are telling that person you value him or her enough that you’re willing to go through the discomfort of apologizing.
Being forgiven can be as powerful as letting go of the anger your holding on to.  Keep in mind though that this is an instance in which you are asking forgiveness for yourself, but also for the other person, and it may be a rough experience for you both.  You may not feel all warm and fuzzy on the tail end of it.  If it is a situation that you expect to be pretty volatile, or you just feel like you might be heading into emotional water that’s a bit deeper than you’re used to, it’s not a bad idea to speak with someone beforehand like a counselor or a pastor who might help you get through that process.

Get to know someone outside your circle:   As I’m typing this, I’m looking back at the online discussion that followed my most recent article. Many of the comments were made by good, hard-working IT people who feel more comfortable dealing with computers than with people.  Heck, that probably describes most people who went into IT, and lots of folks who didn’t, to some degree.
Whether that describes you, or you know someone like that, I’d like to encourage you to make an effort.  Look around and see who’s new, or doesn’t seem to have anyone to go to lunch with, and when a bunch of you are headed out the door, invite that person to come along.  … And don’t give up if the person declines the first time.
I also have been looking over an email the past few days from someone I knew as a client who took his or her life a couple of years ago.  Without projecting too much of my regret over not staying connected enough … not knowing the extent of that person’s despair, I want to be clear that I’m not saying that someone you know could potentially be contemplating suicide.  I am saying that being isolated isn’t good for anyone, even people who are more comfortable getting to know a system than a person.  … Also, it’s better for ANY organization when people feel connected to one another … when they feel like they fit in and not like they work for a company where nobody really knows them or cares about their well-being.
Companies can provide exceptional pay and benefits, and have great leaders, but an employee who feels isolated and disconnected from the rest of the team eventually is probably going to move on to greener pastures.
If you’re the new kid on the block, don’t wait to be invited.  Make an effort.  Be persistent, even if it’s not your nature to be outgoing. I could write a whole article on how this will benefit your career in the long run if you follow this advice.

Help Someone Else:  Kudos to anyone who actually read my blog a year ago, and remembered anything from it.  This is a repeat.  (And if you really did make that connection, you might consider making a cameo appearance on the Big Bang Theory.)
So, just to reiterate, we live in a culture that is becoming more and more focused on personal gratification, individual rights, and so on.  Also, unlike a generation or two ago when people tended to be a lot more neighborly, it is unusual for people to know their neighbors very well, if at all.
So, we live in this weird reality in which we are aware of lots of things going on in our cities, states, country, and around the world, but we ultimately boil things down to how things impact us as individuals or our families.  We might Tweet about compassion for the poor, or whatever the issue might be, but it is rare for people, conservative, liberal, or in between to get all that involved.  We are too tired, too busy, too broke, or whatever.
Help someone else in a way that involves more than just writing a check.  Get to know someone well enough that you no longer feel like you’re a good person for helping out.  Instead, you are helping because you care about that person.  Do that, and you will not only help that person, but you will help yourself.  If you have done this, and have checked it off your list already, help someone in a setting that makes you feel uncomfortable.  (Not unsafe, just out of your element.)

Do something you wouldn't normally do: What is it you have always wanted to do, but lacked the nerve.  Maybe it’s standing up for yourself after years of letting your boss walk all over you.  (If that’s it, do it in a firm, respectful way that does not involve anyone dialing 911.)  Maybe it is studying online and working your way toward a new career.  Maybe it’s going up in a hot air balloon.
Or maybe it is something you actually dread doing.  (Skipping past forgiving the person you have been angry at for years, since we have hit on that already.)  Afraid of speaking in public?  Take a community education course, and give a talk on configuring servers to your class.  Afraid of flying?  What about a hot air balloon ride?
Into a rut at work?  Start volunteering for thing.  Learn some new skills.  Regardless of whether it results in better opportunities, challenging yourself will do you good.
It doesn’t need to be anything major.  Take your wife out for Thai food, or something else you’ve never tried.  Or go buy a wok, and treat the family to sir fry one night instead of whatever you normally have.
With the exception of going out and taking a class to learn something, all of these are hard, but don’t require radical physical lifestyle changes.  They are things you could tackle this weekend, if you put your mind to it.  … The payoff o any or all of them could be equally as positive as any other goal you might set for yourself.  (Well, maybe  not going out for Thai food.)

Now it’s your turn.  What have you done along these lines in past years, and what was the result?

I know 2011 has been a tough year for many of you.  I hope that 2012 will be a big improvement.  See you around online…

Wednesday, July 13, 2011


My profile can be found here: http://about.me/TimHeard .
This is a great site for pulling together your social media links.

Wednesday, May 18, 2011


Some of you may have found your way to my blog at a point in your life when you feel like an absolute failure. Believe me, I get that.  Sometimes a job loss, whether expected or unexpected, deserved or not, can leave you feeling completely devastated.  When the things you might have relied on for a sense of support, stability, or self-worth are gone, you might feel vulnerable, or you might simply feel like you don't have the mental or physical energy to go on. Maybe you wonder how you can possibly move forward in life and do anything meaningful given the enormity of your perceived failure.
First, let me remind you that we are fortunate to live in a time in history when things like social status, age, race, past success, and past failure do not need to define who we are or what we are.  This has, of course always been the case, but I think it's even more so now.
Two men I know come to mind as I reflect on this.  The first used to be successful by most definitions.  He was very comfortable financially, and had achieved considerable status.  After a career in the military, he went on to serve as a successful VP for several different prominent financial institutions. However, while outwardly successful, he wasn't as successful in his home life. (I'll leave it at that, because honestly I can't remember the details, and they don't matter.) Anyway, he made the decision to get off of the fast track and to start his own small business, so he could spend more time with his family.  The result - he's not rich any more.  Far from it.  He struggles when customers don't pay their bills on time. On the other hand, he's married to a wonderful woman whose eyes just light up when she speaks about him.
The other guy I met a number of years ago.  He's a tough old guy.  A grandfather who loves to brag about his kids and grandkids. He is also a business owner.  I believe he's a pipefitter, and I have no idea exactly what his business does.  What's amazing about him though is that in his younger days, he was Kentucky's self-proclaimed biggest thief.  He would steal anything.  And he wasn't scared of anyone.  On one of his stints in prison, he stole food from other inmates that they had gotten as care packages from home.
This guy had a hard life growing up.  He had an alcoholic father who would come home drunk and beat him.  On many nights, he would run outside and wait out in the rain or cold until his father had passed out.  He also got picked on by his brother's older friends - enough so that that it left deep scars.
Now both of these guys will talk about God being instrumental in turning their lives around. And I will gladly discuss that with anyone who'd like to.  However, it's not like God gave them an "easy button' so that they could coast through life. Every day they had to make decisions not to be defined by what they used to be or what they had done in the past.
And because I know these two personally, I know that it isn't like they don't face new challenges ... new obstacles.
This whole subject is one that frequently comes to mind when I deal with my own issues.  I don't want to be defined by my successes.  They are events that shape me.  They are not who I am.  I have been laid off twice.  Both were extremely stressful events, but ultimately worked out for the better.  A few years ago, I was working for another search firm.  When they economy tanked, it hit us hard.  Some of our clients went out of business.  Others were downsizing.  Still others just stopped hiring.  Needless to say it was hard.
I was fortunate to get a contract job as a corporate technical recruiter which initially looked as if it would last just two or three months, but lasted eight. Still, at the end of the contract, I had no options.
Starting my own search firm in the middle of one of the worst recessions in memory was very much a leap of faith.  It has been far from easy.
These days, companies are exceptionally deliberate about their hiring decisions.  Often to a fault.
When I was a corporate recruiter, I could walk down the hall, or at the very least pick up the phone and be pretty pointed with my managers about the need to act quickly and be decisive.  If they didn't though, and the best candidate took another job, I still got paid.  I might even take some satisfaction in saying, "See?  I told you..."
Now, I have to be a bit more cautious because obviously I have a financial stake in placing my candidates. If I push too hard, I just start sounding like the type of recruiter who will say or do anything to make a placement.  (Even if maybe the candidate isn't a good fit.) I don't want to be that kind of person. On the other hand, it can be devastating when I have someone who I *know* would really come in and make a difference, but the hiring manager is just too busy, or somehow doesn't see what seems obvious to me.
It was a big placement.  Big.
I share this not to point fingers at anyone.  I'm sharing it because I KNOW what it means to be emotionally devastated and feel like a failure.  I know that there might be times when you don't even want to get out of bed.
Don't give up though. Don't let this define you.  Whatever it is, whether it's your fault or not, whether you saw it coming or it caught you completely off guard I want you to know that things can be better if you don't give up.  Even crappy terrible unfair things can lay the groundwork for, or open doors to good things down the road.
As tempting as it may be just to throw in the towel, please don't give up.

Monday, March 14, 2011

Links to aid organizations.

I did some really simple math.  There are over 14 million people in my network on LinkedIn.  (Not people who know me.  That's people within 3 degrees of me.)  If everyone in that network were to average donating just $25 to some organization to help the recovery efforts in Japan, over $350 million could be raised.  That means some folks would need to give considerably more than $25, because a lot of folks either are focused on other needs, or simply lack the means right now to give anything.

I was just watching the news today though and they are saying that it will take generations to recover from some of the damage that has been done there.

Here are some links I have found of organizations that are working to help with the relief efforts:

Red Cross: http://www.redcross.org/
World Vision: http://www.redcross.org/
Doctors Without Borders: https://www.doctorswithoutborders.org/
Samaritan's Purse: https://www.samaritanspurse.org/
Save The Children: http://www.savethechildren.org/
Mercy Corps: http://www.mercycorps.org/

I will probably add to this list in the coming days.  For example, the link to the Japanese Red Cross is currently down, undoubtedly because of infrastructure issues over there are this time.

Also, here is a link to a brief article about avoiding donation fraud. https://blogs.msdn.com/b/securitytipstalk/archive/2011/03/11/earthquake-in-japan-how-to-help-and-avoid-donation-fraud.aspx

To my knowledge, most of these organizations are focused on immediate and short term needs.  I'm considering trying to set up a fund to help with long term rebuilding needs, but that may be more than I can manage right now.  At the very least, if any of you know of such funds, please comment and I'll edit and note the links once I have verified them.

3/16: Heard yesterday about a very creative charity that's providing emergency shelter for displaced victims in Japan: http://www.shelterbox.org/